Contact information

Umhlanga Centre, Suite 15
185 Ridge Road, Umhlanga Rocks, Durban


Please do submit all address enquiries via the Service Request Form

Link the Communities

Community Links

Bringing people and communities together using technology is 123NET fibre's vision. The world and the web become a better place as each of us joins together to learn, share, collaborate, and contribute. That’s why we are committed to bringing 123NET fibre to local community sites selected by each area and providing free community access in neighbourhoods that qualify for 123NET fibre. Such links include public and non-profit organizations selected by the area to receive gigabit 123NET fibre connections at no cost. For example schools, libraries, community centres, and other public facilities.

Information For Community Links

What will the link include?

Gigabit Internet

All Community Links will be equipped with a symmetric gigabit Internet connection (up to 1 Gbps upload and 1 Gbps download) over 123NET fibre's network. We will provide a free connection and service for the duration of time specified in our contract with your area.


We have a dedicated support available 24 hours/day, every day of the year, with email and chat support. For any issues with Community Links, we will provide a next business day on-site response, as necessary. We know the community is relying on your Internet connection, and we're here to support you.

IP Addresses

123NET fibre's Community Links includes:

  • 5 static public IPv4 addresses

Up/down speed and device streaming claims are based on maximum wired speeds.
Actual Internet speeds are not guaranteed and may vary based on factors such as hardware and software limitations, latency, packet loss, etc.
500 times faster Internet claim is based on the current South Africa average for broadband of 2 Mbps download and 512 Kbps upload (ADSL).
1000 Mbps National download/upload may not be achieved with most South African sites/services due to their currently limited connectivity.
123NET fibre is working actively to peer with everyone to provide the highest possible speeds with all local services.
123NET fibre is an Open Access network. All ISPs are welcome to benefit from our high quality infrastructure, proven support and administration. Please contact us.