Contact information

Umhlanga Centre, Suite 15
185 Ridge Road, Umhlanga Rocks, Durban


Please do submit all address enquiries via the Service Request Form

123NET fibre Impact Network

123NET fibre Impact Network Service

If you represent a community or are interested in bringing high-speed broadband all the way to your home or business please contact us to start your journey.

Building fast reliable and affordable broadband for everyone in SA. We are investing to level up selected areas with none or mere fibre infrastructure and deliver next-generation connectivity.

123NET partnerships with local community leaders and is committed to delivering lightning-fast, reliable broadband to everyone in SA. If you are in one of the pre-selected IMPACT areas, the plans below could help your home upgrade its broadband.

Our FTTx network uses the latest technology and is already knows as a reliable and high-speed independent infrastructure, so join us to get maximum choice and value for your home or business. Hundreds of homes and businesses have already benefited from faster connections brought to them through partnering with us. They know that a faster internet connection means you can do more, learn more and sell more.

Information For the 123NET Impact Services

What will the service include?

Hi-Speed Fibre Internet

123NET offers 2 high speed fibre Internet packages in all areas covered by our 123NET Impact Network service.

These packages are available for residential customers only. However, if you own a home-business, you can apply for service as well.

If you need a fibre plan for your small business or office, you can check our exclusive Small BIZ packages here.

As always, ALL our packages are uncapped, unshaped, unthrottled and symmetric (download equals upload bandwidth).


We have a dedicated support available 24 hours/day, every day of the year, with email (Ticket System) and chat support (Telegram).

For any local issues with your service (wifi not connecting, 3rd party service not working etc), we will provide online assistance.

For any physical infrastructure problem we will provide latest next business day on-site response, as necessary.

We know the community is relying on the Internet connection, and we're here to support and assist you.

All Included

  • FREE installation
  • FREE activation
  • FREE WiFi router
  • FREE up to 90m fibre cable installed inside your property
  • Pre-paid service, monthly based
  • Month-to-month
  • No Fair-Usage-Policies (FUP)
  • Download as much as you like

Impact 25

25 Megabits
Symmetric Speeds

Impact 45

45 Megabits
Symmetric Speeds

Up/down speed and device streaming claims are based on maximum wired speeds.
Actual Internet speeds are not guaranteed and may vary based on factors such as hardware and software limitations, latency, packet loss, etc.
500 times faster Internet claim is based on the current South Africa average for broadband of 2 Mbps download and 512 Kbps upload (ADSL).
1000 Mbps National download/upload may not be achieved with most South African sites/services due to their currently limited connectivity.
123NET fibre is working actively to peer with everyone to provide the highest possible speeds with all local services.
123NET fibre is an Open Access network. All ISPs are welcome to benefit from our high quality infrastructure, proven support and administration. Please contact us.