Contact information

Umhlanga Centre, Suite 15
185 Ridge Road, Umhlanga Rocks, Durban


Please do submit all address enquiries via the Service Request Form


Should you wish to request information or documentation from 123 NET CPT (Pty) Ltd (“123Net”), there are certain procedures which, by law, both 123Net and you will need to follow.

To make this process easier for you we have created a manual that you may download from this site. The manual may be amended from time to time and as soon as any amendments have been made the latest version of the manual will be made available on this site.

If you need any help in using the manual, please call the appointed person who will be happy to assist you.

Contact Details (Section 51(1)(a) of PAIA)

The Appointed Information Officer: Milen Raykovski

Physical Address: Suite 3A, Umhlanga Centre, 185 Ridge Rd, Umhlanga

Postal Address: PO BOX 701097, OVERPORT, DURBAN 4067

Telephone: 031 828 2321

Fax: 086 585 1270


Download 123Net’s PAIA Manual

Click here to download 123Net’s PAIA manual.

Up/down speed and device streaming claims are based on maximum wired speeds.
Actual Internet speeds are not guaranteed and may vary based on factors such as hardware and software limitations, latency, packet loss, etc.
500 times faster Internet claim is based on the current South Africa average for broadband of 2 Mbps download and 512 Kbps upload (ADSL).
1000 Mbps National download/upload may not be achieved with most South African sites/services due to their currently limited connectivity.
123NET fibre is working actively to peer with everyone to provide the highest possible speeds with all local services.
123NET fibre is an Open Access network. All ISPs are welcome to benefit from our high quality infrastructure, proven support and administration. Please contact us.