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Contact Us

Fibre problems, a new connection, or a question about your bill. A person answers.

Call us 010 880 2455

Every day, 7:30am - 4:30pm

  • Technical support

    Something not working? Start here.

    support@123net.co.za
  • New connections

    Want fibre at your address? Talk to sales.

    sales@123net.co.za
  • Accounts and billing

    Invoices, payments and statements.

    billing@123net.co.za
  • Durban landline

    Prefer a local number? This reaches the same team.

    031 880 1096
  • Our office

    Second Floor, Umhlanga Centre, 185 Ridge Road, Umhlanga, Durban 4320

    Monday to Sunday, 7:30am to 4:30pm.

Already a customer? Log a request in the Customer Portal

1-Up

More speed. Same price.

Join 123NET fibre and level up to the next tier — free — for your first six months.

For new customers

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